Individuals with walking disabilities are welcome to sit on the first deck of the boat. Each deck offers the same views, experience, and ambiance however, because main deck seating requires no stairs, it is the most convenient spot for passengers with mobility issues. All of the meals, entertainment, narration, and sites can be experienced on the main deck. The restrooms and gift shop are also conveniently located on the first floor.
Will a wheelchair fit on board the boat?
Individuals in wheelchairs will be assisted on an off the boat with the help of our staff and are able to access the indoor and outdoor main deck. Wheelchairs can be stowed out of way once on board, or can be stationed up to your assigned table at the individual’s request. Wheelchairs will not fit in the doorway of the restroom however it is only a few steps into the restroom and a stall. Handicapped stalls with grab bars are also available in each restroom.
Are electric scooters allowed on the boat?
We are sorry, but scooters are not allowed on board. Please plan to bring another walking assistant such as a wheelchair, walker, or cane to use aboard the boat. For our overnight guests, an electric scooter can be transported up to the hotel and back with your luggage and will be waiting for you at the boat dock.
Are there handicapped accessible rooms at the Grand Harbor Resort?
The Grand Harbor Resort offers two types of handicapped rooms. One room includes a king bed, a pull out sofa, grab bars in the restroom as well as a roll-in shower. The second room has a queen bed, a pull out sofa, and extra grab bars in the restroom. If you would like to request either of these rooms, simply make a note on your online reservation form or mention it when making your telephone reservation.
Is there transportation available for those with walking disabilities around the Port of Dubuque area?
When we dock in Dubuque, Iowa in the evening, the hotel is within walking distance however, we do provide golf cart transportation for those who cannot use stairs. The next morning, a complimentary shuttle service will be available at the front door of the hotel to escort passengers around the downtown Dubuque area. Wheelchairs can be brought on board the shuttle however it cannot accommodate electric scooters. All of the sites in the downtown area are handicapped accessible as well. When given advanced notice, we will provide a vehicle with a lift when needed.