As an owner, of the Holiday Inn Express & Suites Le Claire, IA and the President of Great Lakes Management Group which manages the hotel’s day to day operations, I wanted to say thank you. The business relationship with the Riverboat Twilight and her passengers is valued and much appreciated. We all know businesses from every industry has been operating in a different environment the last 8 weeks and will encounter new changes in the future.
We continue to monitor the franchise, local, state and federal safety guidelines to insure our guest and staff safety. For example, we anticipate a few changes in the near future which will include the following: a plastic shield / barrier at the front desk check, revised breakfast offerings without a buffet setting, hand sanitizer located in the lobby and all floors at the elevator landings, continued use of hospital grade products to clean and sanitize the guest rooms, individual sanitizer wipes as an in-room amenity, removal of all products in the rooms that are reusable for example, pens, pads, laundry bags, and throw pillows, these items will be available upon request. We hope to see you soon. Stay safe and healthy!
Neil Densmore | President
glmg | hotels
To our Past, Current & Future Cruise Customers –
At this point, our 2020 Cruise Season is on schedule to begin May 23rd. The public’s safety is our number one concern and we will be closely following all guidelines and directives issued by local, state and national government.
In addition, we have instituted “Best Practice” disinfection guidelines including:
• Increased cleaning & disinfecting schedules with close attention to common area surfaces, door knobs, counter tops etc.
• Elimination of Self-Serve food options. Our servers will attend to each passenger as needed.
From all of us at the Riverboat Twilight, we look forward to safely seeing you all again soon!
Please visit the following websites for more information: